Customer Health & Safety

Failure to ensure health and safety of our customers could lead to reputational and financial losses for Mahindra Lifespaces. Health and well-being of our customers is at the core of the homes that we build. This has been substantiated in the post-pandemic era where health and wellness  has also been at the forefront of our customers’ minds with natural lighting, ventilation, improved air quality, reduced noise levels, and use of materials with minimal impact as their key demands which is incorporated in our products.

We assess the health and safety impacts of all our products and adequately manage them through our thoughtful designs. Some of the important aspects of the design include;

  • Structural stability
  • Differently-abled and senior citizen friendly common areas such as ramps with railings, anti-skid finishing materials, rest rooms, and dedicated parking spaces closer to the lobbies
  • Use of low or zero VoC (low volatile compounds) paints
  • Standardised balcony railings
  • Provision for fire and emergency safety

We also ensure that the products are in a habitable state before handover. As a standard practice, we conduct building flush out prior to handover to remove any pollutants introduced during construction. Post-handover, we also ensure that the regulatory requirements associated with fire safety and environment are communicated to the Resident Welfare Associations.

Road safety and security at our integrated cities and industrial clusters is also a crucial issue. Mahindra World City Chennai has been facing challenges in terms of traffic incidents. Our efforts in this regard have been to increase monitoring through video cameras, signal installation, and awareness sessions for our customers. Our strategy, initiatives, and performance are regularly monitored by the senior management including the Board and MD & CEO at regular intervals. Based on the performance, corrective actions are taken, if required.

Being a pioneer of green homes in the country, Mahindra Lifespaces inculcates green design aspects that minimise the harmful effects on environment. We are committed to building a diversified, yet 100% green portfolio. We aspire to get platinum rating by the IGBC/ 4-star GRIHA rating for all our products.


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