Executive/Assistant Manager – Sales Closing

Mumbai

Sales

Job Purpose

To generate revenue from the leads through different sourcing verticals.

Principal Accountabilities
  • Attending customer walk-ins, greeting and showing them the audio, video and project presentation
  • Taking customers to the site visit
  • Filling the customer data sheet and entering it into SFDC
  • Following up with the customer to close the booking
  • Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
  • Negotiating with the customer and closing the deal
  • Creating sales order
  • Handing over the booking formalities to the CRM
  • Resolving the queries at site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.
  • Coordinating with the CRM team on customer related issues


Performance Measure of Success:

Individual Accountability Shared Accountability
  • Adherence to SOPs
  • Customer Satisfaction Score
  • BTL Activities
  • Net Sales


Key relationships:

External Internal
  • Customers
  • Sourcing teams
  • Channel Partners
  • CRM team
  • Pre-sales & MIS team


Functional Competencies:

  • Sales process knowledge ( e.g. SOPs)
  • Industry knowledge (e.g. competition analysis)
  • Good presentation skills
  • Good negotiation skills
  • Product knowledge
  • Stakeholder management


Mahindra Leadership Competencies (3 Critical competencies):

Result Orientation with Execution Excellence
  • Delivering results consistently as per plan with a disciplined approach
  • Constantly striving to do things better and on time
  • Demonstrating accountability for all assignments
  • Responding proactively in conformance to processes & standards
Customer Focus
  • Making a conscious attempt to understand the needs of the customer
  • Displaying a sense of responsibility for satisfying the customer
  • Providing appropriate service to the customer proactively
Weaving Passion & Energy at work
  • Displaying zeal & optimism about work
  • Understanding working with diverse set of people
  • Trying out new ways of working


Qualification and Experience:

Qualification Experience
  • Any graduate (MBA preferred)
  • 2-5 years of relevant work experience


  Apply Now

About Mahindra Lifespaces

Established in 1994, Mahindra Lifespace Developers Ltd. is the real estate and infrastructure development business of the USD 20.7 billion Mahindra Group, and a pioneer of sustainable urbanisation in India.

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Write to us at [email protected]

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